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  • 22Apr

    The relationship then moves into the Perform stage. In this stage, creative energies surface, increase, and flow abundantly as partners generate synergy. Now people perform at highly creative, efficient, and productive levels. The partnership achieves goals that often exceed expectations at the outset.

    Partnerships, like most things in life, are not cut and dried. People move back and forth between stages as the dynamics of the relationship change in response to outside forces and influences. For instance, let’s say a group of people representing different departments in the same organization have joined together in a partnership to address the issue of quality. Currently in the Norm stage of development, they’ve functioned well for months. Then suddenly, the vice president of one department informs the group that the team’s objectives have changed. Some members object that the vice president is manipulating the group to focus efforts on improvements for his department at the expense of others. As conflicts arise about the team’s former objective versus the new objective, the group reverts temporarily to the Storm stage. If the team as a whole can clarify and agree on new objectives, the group will return to the Norm stage. Because members of the group have already established a level of trust among themselves, they should be able to move forward. Ideally, they will feel confident addressing issues and resolving them in an open manner and with group consensus. Rebounding from Norm to Storm and back is inherently easier than the initial evolution from the Storm stage.

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  • 18Oct

    Analysing the available options will highlight the best approach and inform the way in which it is executed. A strategy to expand internationally requires a champion, someone with dynamism and commitment, and ideally with local expertise or expertise in setting up a similar expansion elsewhere. Such a champion must be flexible enough to make adjustments as necessary to make the new strategy succeed, and must have (or have a subordinate who has) good project management skills in order to provide focus and prioritise actions and aims.

    Structuring international operations. It can be unproductive and a waste of resources to make a new international firm fit existing systems and procedures. But core management issues such as communications, structure and leadership are best resolved early. Managers must ensure that information and expertise flow freely throughout the organisation.

    In particular, best-practice information should be widely disseminated and available for everyone in the organisation. Deciding the degree of autonomy given to international business units is fundamental. Reporting structures, responsibilities and authority levels need to be clear. An organisation benefits from being integrated and cohesive and should be fair and consistent in its practices and with its employees. Local factors should be taken into account, but an organisation should be true to its values. Co-ordination and control are important; if left to drift, international operations become disconnected from the rest of the organisation, even in conflict with it.

    Leading and motivating people, setting direction and making decisions are all made more difficult across borders. Empowerment often provides a solution, enabling people to work within clearly defined areas of responsibility. Mentoring schemes can provide individuals with support and coaching, helping to integrate international business units into the organisation as a whole.

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